Q: Why do businesses prefer Copymat Hollywood?
A: Because we assure a quality product in a timely manner. We offer a high level of customer service with every order. We produce our orders quickly and accurately, at competitive prices, using state-of-the-art digital imaging technology.
Q: Can you bind or finish my materials?
A: Yes! We offer custom trimming, 3-hole punching, Folding, Stapling, GBC Comb binding, , Coil Binding, Saddle Stitching, Perfect Binding, Velo Binding, Tape Binding, and Velo-Binding. If you have a special need, just give us a call and we will tailor a solution to meet your needs.
Q: What is the best way to send you files?
A: Sending files to us through via email to
print@copymathollywood.com or using our ftp site at
www.CopymatFTP.comQ: Once you receive my file, how long does it take before you look at it and contact me ?
A: Our goal is to preflight every order within 1 hour of receipt.
Q: Do you accept Credit cards?
A: Yes, we accept all major credit cards and Debit cards.
Q: What are your store hours?
A: Mon-Fri: 9am - 8pm • Sat. 11am - 6pm • Sun. closed
Q: What is a "proof"?
A: Proof is a way of ensuring that we have set your type accurately and that everything is positioned according to your requirements. Typically, we will produce a proof which will be sent to you online or printed on paper which can be viewed in our store or via email. On multiple color jobs, we can produce a color proof on our color output device to show how the different colors will appear.
Q: Why do I need to look at a proof if I've already given you everything I need to have done?
A: Your approval on the final proof is assurance that you have looked over every aspect of our work and approve it as accurate. It benefits everyone if errors are caught in the proofing process rather than after the job is completed and delivered.
